Yovelיוֹבֵל

Privacy Policy for Yovel

Effective date: November 4, 2026 · Last updated: November 4, 2026

Overview: Yovel (the "App") is owned and operated by Next Best Move LLC ("we," "us," "our") and is published on Google Play under the developer name Crystal City Game. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application and our website at yovel-app.netlify.app. We do not sell your personal information and we do not share it for cross-context behavioral advertising or targeted advertising by others. By using Yovel, you agree to this Policy.

1. Information We Collect

A. Information You Provide Directly

• Account Information: If you create an account: your email address (we sign you in with a one-time code sent to your email, so there is no password), display name or nickname, and optional profile photo and short bio. Many features work without an account.
• Preferences and Settings: City/region, prayer reminder times and sounds (for example, chimes or a gentle chime), Sabbath service reminder, language, text size, and notification preferences. Most of these are stored only on your device.
• User Content: Prayer reminders, prayer journal entries (kept only on your device and never sent to us), Scripture reading plan progress, reading and prayer tracker entries, your "About Me" personalization note, questions and voice requests you send to Ask Yovel, and any feedback or support requests.
• Community Content (if you join the Yovel community): Posts, photos, comments, reactions, background sounds or music you add to posts, groups you join, sessions you create or RSVP to, messages, photos and documents you send to your connections, and, for Marriage match, the profile details you choose to share.
• Emergency Contacts: The names and phone numbers you add for the Safety (SOS) feature. These stay on your device.

B. Information Collected Automatically

• Precise Location (only with permission): Used, when you choose, for the Safety and live location sharing features described below. You may disable location permission at any time and manually type a city, which is used to show sun times (such as sunrise, and sunset when the Sabbath begins and ends) and to find assemblies and sessions near you.
• Live Location Sharing and SOS (only when you turn it on): When you share your live location or press "Alert my emergency contacts," your location, its accuracy, the time of each update, and optionally your phone's battery level are sent to our servers and shown on a private map link to the people you choose, for the length of time you choose (or up to 4 hours for an SOS). Sharing updates only while Yovel is open on your device, and you can stop it at any time. Location data is deleted automatically 30 days after sharing ends. When you call emergency services from the App, your phone's own emergency location service may send your location to the dispatcher; we do not control that service.
• Device and Usage Information: Device type, model, operating system version, app version, language, crash reports and app errors (collected with Google Firebase Crashlytics), and anonymized interaction with features (e.g., which screens are used). We do not collect advertising IDs for third-party advertising.
• App ID: A random identifier the App creates on your device. It is not your name, phone number, or advertising ID. We use it to count your weekly Ask Yovel usage and any extra chats you buy, and to prevent abuse. It is deleted when you uninstall the App or clear its data.
• Push Notification Token: If you allow notifications, a token from Firebase Cloud Messaging so we can deliver incoming-call and safety alerts to your device.
• Camera and Microphone (only with permission): Used for voice and video calls with your connections, voice input, and photos you choose to take. Calls are not recorded.

C. Information from Third Parties

• Google Play: Provides us with your Yovel Premium subscription status, purchase tokens for extra-chat packs, and purchase confirmations so we can verify purchases. Google Play does not share your full payment card number with us.
• Maps Providers: Google Maps or your device's maps app may receive your city or approximate location to return nearby points of interest or directions when you use that feature.

2. How We Use Your Information

We use your information for the following purposes:

1. To Provide the Service: Deliver prayer reminders and chime alarms, show sun times, display the Scriptures and reading plans, show nearby assemblies, respond to Ask Yovel, run the community, messages and calls, and provide Safety and live location sharing.
2. To Personalize: Use your city, prayer reminder times, language, and "About Me" note to tailor answers and reminders.
3. To Process Transactions: Verify subscriptions and extra-chat purchases, manage entitlements, and track your weekly Ask Yovel allowance.
4. To Communicate: Send important service updates, deliver incoming-call and safety notifications, and respond to support inquiries.
5. To Keep the Community Safe: Check posts, comments, photos and messages automatically against our community rules before others see them, and handle reports and blocks.
6. To Secure and Maintain: Monitor, prevent fraud and abuse, debug, analyze crashes, and ensure compliance with our Terms of Service.
7. To Improve: Develop new features using de-identified, aggregated data that does not identify you.

3. Legal Bases for Processing (EU/UK Users)

If you are in the European Economic Area, UK, or Switzerland, we process personal data under these legal bases:

• Performance of Contract: To provide the App and features you requested.
• Consent: For precise location, live location sharing, microphone and camera access, and notifications. You can withdraw consent at any time in your device settings or by stopping sharing.
• Legitimate Interest: For securing the App, preventing abuse, keeping the community safe, analytics, and improving features, where our interest does not override your rights.
• Legal Obligation: To comply with tax, accounting, and law enforcement obligations.

4. AI Processing - Ask Yovel

Ask Yovel uses a third-party AI service provider (Anthropic) acting as a data processor under contract.

• What is sent: Your question or prompt, earlier messages in the same chat, and minimal context needed to answer (e.g., your city, language, next prayer time, and your "About Me" note if you wrote one). For questions that need current information, the AI provider may run a web search; search queries are generated from your question.
• What is NOT sent: We do not send your email address, payment details, full location history, or emergency contacts to the AI provider.
• Chat history: Your Ask Yovel conversations are saved only on your device so you can come back to them (Ask → Past chats), and you can delete any or all of them there. We do not store your conversations on our servers; we keep only usage counts needed for your weekly allowance.
• Content safety: Community posts, comments, photos and messages are checked automatically by an AI service against our community rules before others see them.
• Training Prohibition: Our agreements prohibit the provider from using your personal data or prompts to train its AI models.
• Warning: Do not include in chat: full credit card numbers, bank passwords, government IDs (SSN, passport), or third parties' private data. AI answers can contain mistakes; Yovel is not a substitute for the elders of your assembly, or for a doctor, lawyer, or financial professional.

5. How We Share Information

We do not sell personal information. We share information only as follows:

• A. Service Providers (Processors): Cloud hosting and databases (Supabase), website hosting (Netlify), push notifications and crash reporting (Google Firebase Cloud Messaging and Crashlytics), AI processing (Anthropic), call connection services, map services, and purchase verification (Google Play). Each is bound by contract to use data only to provide services to us and to maintain confidentiality.
• B. People You Choose: Content you post is visible to the people or groups you share it with. Messages go to the people you send them to. Your live location is visible to anyone who has the private link you send, and to the connections you select, until you stop sharing.
• C. Legal, Safety, and Compliance: If required by law, subpoena, or court order, or to protect the safety, rights, and property of users or Next Best Move LLC, or to investigate fraud or abuse.
• D. Business Transfer: In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred, but will remain subject to this Privacy Policy.

We never share your data with data brokers or for third-party advertising.

6. Payments

Subscriptions and Extra Chats: All purchases (Yovel Premium and extra-chat packs) are processed by Google Play. We receive only a purchase token, the product purchased, and its status. We do not receive, store, or have access to your full payment card number, CVV, or bank account numbers.

Bank Linking: Yovel does not currently connect to bank accounts or make payments for you. If we add such features, we will update this Policy and ask for your consent before you use them.

7. Data Retention

We retain personal information only as long as necessary for the purposes in this Policy:

• Account Data: Retained while your account is active.
• User and Community Content: Until you delete it or delete your account.
• Ask Yovel: Conversations are saved only on your device until you delete them or uninstall the App; they are not stored on our servers. Weekly usage counts are kept for up to 60 days.
• Live Location: Deleted automatically 30 days after sharing ends.
• Upon Account Deletion (in the App: Community → Profile → Delete my account, or on our account deletion page): Personal data is deleted or anonymized within 30 days, except purchase records and limited logs we must keep for up to 7 years for tax/legal compliance.
• Backups: Backups are purged within 90 days of deletion.
• Crash and Diagnostic Data: Kept for up to 90 days.

8. Your Choices and Rights

A. Your Controls:

• Edit: Most data can be edited in Settings (city, prayer reminder times, language, About Me) or in your Community profile.
• Delete Content: Delete your posts, reminders, prayer journal entries, tracker entries and saved Ask Yovel chats in the App.
• Stop Sharing: Stop live location sharing at any time from the Safety screen or the Family locations card.
• Block and Report: Block or report anyone in the community.
• Permissions: You can disable Location, Microphone, Camera, and Notifications at any time in your phone's settings. If you disable location, you can enter a city manually.

B. US Privacy Rights (Including California, Colorado, Connecticut, Virginia, etc.): You have the right to: (1) know what personal information we collect and why, (2) access and copy your data, (3) delete your data, (4) correct inaccurate data, (5) opt out of sale or sharing (we do not sell or share, so no opt-out is needed, but we honor opt-out requests), and (6) non-discrimination for exercising your rights. To exercise them, email khatib@nextbestmovellc.com with the subject "Privacy Request" or use in-app deletion. We will verify your identity via your account email and respond within 45 days.

C. EU/UK/EEA Rights: You have the rights to access, rectification, erasure, restriction of processing, data portability, and objection to processing. You also have the right to lodge a complaint with your local supervisory authority (e.g., the ICO in the UK or CNIL in France). To exercise your rights, contact khatib@nextbestmovellc.com. We respond within 30 days.

9. Children's Privacy

Yovel is not directed to children under 13 and is not intended for use by children under 13. We do not knowingly collect personal information from children under 13.

Our Kids features (Bible stories, memory verses and quiz games) are designed for parents and guardians to use on their own device with their children. You must be 18 years or older to create an account or use the community, messages, calls, and Marriage match.

If you believe a child under 13 has provided personal information to us, please contact us at khatib@nextbestmovellc.com. We will promptly investigate and delete such information.

10. Security

We implement reasonable administrative, technical, and physical safeguards: encryption in transit (TLS 1.2+) and at rest, access controls so each account can reach only its own data, limited access on a need-to-know basis, and secure credential management with our hosting providers.

No method of transmission or storage is 100% secure. You are responsible for safeguarding your device with a passcode or biometric lock, and for keeping access to your email account secure.

11. International Data Transfers

Next Best Move LLC is based in the United States. If you access Yovel from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. For EU/UK transfers, we rely on Standard Contractual Clauses and vendor data processing agreements.

12. Third-Party Links and Features

The App may contain links to third-party websites (e.g., assembly websites, YouTube videos, live Sabbath class streams) or use third-party maps. This Policy does not apply to third-party sites. We encourage you to review their privacy policies.

13. Do Not Track and Cookies

The Yovel app does not use web cookies or cross-app tracking for advertising. Our website uses only what is needed for it to work. We do not currently respond to Do Not Track signals, as there is no uniform standard, but we do not track you across third-party websites for advertising.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our features. If we make material changes, we will notify you via an in-app notice and/or email before the change becomes effective, and we will update the "Last updated" date. Your continued use after the effective date constitutes acceptance of the updated Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy: